IT support staff recovering from busy summer, with 67% seeing increased workloads thanks to lost devices and remote holiday working

Summer support requests range from being asked to sort out satnavs and changing a lightbulb to retrieving holiday snaps from broken hard drivesChessington, Surrey, 5th September 2017 – While summer might have been the holiday season for many people, the rise of mobile devices and remote working is putting an increasing strain on IT service desks, according to research from Sunrise Software, a leading supplier of IT service management (ITSM) solutions. 67% of respondents in…

Source: RealWire

Source: Engineering News

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